Hesto

IT Desktop Technician

Listing reference: hesto_000235

Listing status: Under Review

Apply by: 31 July 2024

Position summary

Industry: Automotive Sector

Job category: Manufacturing, Building and Manual Work

Location: Stanger

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

Hesto

Introduction

Primary function is Komax and other production machine support. End user support for all IT related issues, supporting business, warehouse, and production areas to ensure highest available uptime, assist with internal IT projects in conjunction with other areas of IT, regular reporting, and escalation of IT issues, including but not limited to end user support, network, system availability, etc.

Job description

· Installation, configuration and repair of Workstation hardware and Operating system.

· Support production environment with any IT related issues.

· Assist Back office IT staff with investigating and remediating issues.

· Assist with implementation and support for IT projects.

· Documentation of processes related to the support of Hesto IT systems

Minimum requirements

· Matric or equivalent (Essential)

· Certificate in A and N (Essential)

· IT Certification/Diploma (Preferred)

· Basic technical hand skills (can work with hand tools and power tools) (Advantageous)

· 6 months experience in Supporting Workstation Hardware (Preferred)

· 6 months experience in User Support (Preferred)

· 6 months experience in Network Connectivity troubling shooting (Preferred)

· 3 – 4 years Factory experience (Essential)

· 1 year network support and troubleshooting

· 1 year manufacturing systems support (Advantageous)

· 1 year end user support (Essential)

· 1 year supporting IT hardware workstations, laptops, scanners, printers) (Essential)