Senior Customer and Warranty Quality Engineer
Listing reference: hesto_000331
Listing status: Online
Apply by: 15 August 2025
Position summary
Industry: Automotive Sector
Job category: Other: Engineering, Technical, Production and Manufacturing
Location: Stanger
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Hesto
Introduction
Hesto Harnesses is looking for a dynamic and energetic candidate to join Quality Department.
Job description
· Implement and improve quality standards and measure external product quality/ customer satisfaction
· Monitor and evaluate counter measure effectiveness
· Manage warranty and FTR claims from the customer
· Measure and track PPM levels to determine external product quality status for all customers.
· Manage failure management system to ensure proper containment actions are implemented, corrective actions are established, and permanent measures are implemented to eliminate external defects.
· Monitor the warranty / FTR System for any anomalies and escalate where required to Exco.
· Conduct monthly Quality meetings with management.
Minimum requirements
· National Diploma in Quality Engineering, B Tech Quality or Total Quality Management qualification (Essential)
· Minimum 3 years’ experience in a supervisory position (Essential)
· Minimum 5 years’ experience in the use of Quality core tools (Essential)
· 4 Years experience in Process or Systems Auditing (Essential)
Benefits
Medical aid
13 Cheque
Pension Fund