IT Desktop Technician

Listing reference: hesto_000379
Listing status: Online
Apply by: 20 February 2026
Position summary
Industry: Automotive Sector
Job category: Manufacturing, Building and Manual Work
Location: Stanger
Contract: Permanent
Remuneration: Market Related
EE position: No
About our company
Hesto
Introduction
Provide end user support and troubleshooting on the following; Primary: Komax. Secondary: Desktops, Laptops, Scanners, Printers, Networks (cabling, switches, Wi-Fi access points). Logging of all support tickets using Hesto service desk system. Be familiar with and comply to all IT procedures and rules. Regular reporting to IT Manager: Technical. This position rotates day and night shift work.
Job description

·       Installation, configuration and repair of Workstation hardware and Operating system.

·       Support production environment with any IT related issues.

·       Assist Back office IT staff with investigating and remediating issues.

·       Assist with implementation and support for IT projects.

·       Documentation of processes related to the support of Hesto IT systems

Minimum requirements

·        Matric or equivalent (Essential)

·        Certificate in A and N (Essential)

·        IT Certification/Diploma (Preferred)

·        Basic technical hand skills (can work with hand tools and power tools) (Advantageous)

·        6 months experience in Supporting Workstation Hardware (Preferred)

·        6 months experience in User Support (Preferred)

·        6 months experience in Network Connectivity troubling shooting (Preferred)

·        3 – 4 years Factory experience (Essential)

·        1 year network support and troubleshooting

·        1 year manufacturing systems support (Advantageous)

·        1 year end user support (Essential)

·        1 year supporting IT hardware workstations, laptops, scanners, printers) (Essential)

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