Customer Warranty Quality Engineer
Position summary
About our company
Introduction
Job description
· Collect root cause analysis data and provide corrective feedback to prevent line stops due to quality issues
· Support new product introductions to ensure the robustness of product builds with a clean cut-off, minimising obsolete stock
· Manage the customer specific requirements and offer technical support
· Assist with training of quality awareness
· Lead and support customer issues and prepare data for customer presentation
Minimum requirements
· Grade 12 (Essential)
· National Diploma or BTECH in Quality Engineering/ Total Quality Management/ Project Management (Essential)
· Required automotive technical requirements (Encona) (Essential)
· IATF 16949 Certificate (Advantages)
· 3 years manufacturing experience (Essential)
· 5 years working experience in use of Quality Core tools (i.e. SPC, MSA, FMEA, PCP, R&R) (Essential)
· 3 years’ experience in dealing with customers and suppliers
· 4 years’ experience in process/system auditing
· Interpretation and understanding of technical designs, drawings and materials (Essential)